How long is the tour
The tour takes roughly 1 hour and 45 minutes which includes a full tasting
Do you have parking
We have no on site parking available
Paid on street parking is available on Chiswick Lane South and Netheravon Road South. On street parking is free on Weekends
How far are you from the tube
The closest stations are Turnham Green and Stamford Brook - both are a 10/15 minute walk
Do you have wheelchair access
Do we have to book before visiting?
Yes. We have a limited number of tickets available on each tour slot. All guests must book a ticket via our website for their visit.
Where do we go when we arrive
Please make your way into the The Brewery Shop and let a member of the shop team know you are here for a brewery tour.
What if I'm late
Tours will leave promptly on the time stated on your ticket. We ask that you arrive at least 15 minutes before your departure time. If you are running late please contact us
Is it a guided tour
Yes, our brewery tour guide will take you through the brewery and you will end your tour in our Hock Cellar for your beer tasting session. Your guide will be happy to take questions and will share the Fuller's Brewery story in an entertaining and captivating manner.
Can I book on a tour over the phone
No - all bookings must be made online
Are you allowed to bring cameras and camcorders in
Yes – cameras, mobiles and camcorders can be used on site – make sure to tag us in if posting online #fullersbrewery
Fuller's brewery online shop
Where is My Order
If you have not received your order after 5 working days please contact us via firstname.lastname@example.org stating you Name and Order Number
My order has arrived damaged or missing items
If you receive your order and it has been damaged or missing items please contact us immediately so can investigate and rectify
Where do you deliver
We deliver to most UK Mainland addresses. We no longer offer International Deliveries for any of our products
How long will it take
Standard delivery will normally take between 2 and 5 days.
When are orders sent
Orders are dispatched on working days only. Any orders placed on non-working days or after 12pm will be accepted on the next available working day. We do not deliver on Sunday
We aim to use the minimum amount of packaging when we ship however due the nature of the product we sell packaging is necessary to protect your order. All internal and outer shipping packaging is fully recyclable via your household refuse collections.
How can I track my order
You will receive a tracking number once your order is dispatch and a 2 hour delivery window text from DHL Parcel (UK) when your order is out for delivery.
Who will deliver my items
All orders are delivered via our courier partner DHL Parcel (UK)
Can I have my order delivered to a pub to Fuller's pub to collect
No as we are now a separate company from the pub chain we are unable to send items to pubs to collect
Can I order barware and glassware for my pub
We do not supply pubs glassware and point of sale material. Please contact your sales rep to arrange glassware or POS items
fuller's brewery shop
Can I kegs and firkins
Yes we sell kegs and firkins - please contact us directly to arrange as notice will be required
Do you serve food
Unfortunately no we are only serve beers and ciders - there are a number of very nice place to eat locally and we would be happy to recommend somewhere
Can I bring my own food
No we do not allow food to be consumed on the premises
Are you pet friendly
Yes well behaved dogs are very welcome
How can I pay
Our whole site is a cashless site. This means you will need to pay with cards or via mobile for all purchases carried out in our beer hall and shop.